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Privacy Policy

Last updated: May 2026  ·  TWP DIGITAL CONSULTING LTD, Company No. 17228479

1. Who we are

This Privacy Policy applies to TWP DIGITAL CONSULTING LTD, a company registered in England and Wales (Company No. 17228479), with a registered office at 13 Simms Close, Bedford, United Kingdom, MK43 9FX. We operate this website at twpdc.uk.

We are the data controller for any personal data collected through this website. If you have any questions about this policy or how we handle your data, contact us at [email protected].

2. What data we collect

We collect personal data only when you voluntarily provide it by submitting our contact form. The categories of data collected are:

  • Your name
  • Your email address
  • Your company name (optional)
  • Your enquiry message
  • The service category you select

We do not collect payment card data, passwords, government identification, or any special category personal data through this website.

We may also collect basic technical and usage data through analytics tools (such as page views, browser type, and approximate location), which does not identify you personally.

3. How we use your data

We use the data you submit through the contact form solely to:

  • Respond to your enquiry;
  • Provide information about the services you have expressed interest in;
  • Follow up on any proposal or quote we send to you.

We do not use your contact form data for automated profiling, marketing campaigns, or any purpose other than handling your direct enquiry.

4. Legal basis for processing

We process your personal data on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

  • Legitimate interests (Article 6(1)(f)): responding to a business enquiry you have initiated is a legitimate interest of TWP DIGITAL CONSULTING LTD and does not override your rights.
  • Contractual necessity (Article 6(1)(b)): where the data is required to take pre-contractual steps at your request (e.g., preparing a proposal).
  • Consent (Article 6(1)(a)): for analytics cookies, where you have given your consent via the cookie banner on this site.

5. Cookies

This website uses cookies. A cookie is a small text file stored on your browser. We use the following types:

Strictly necessary cookies

These are essential for the website to function. They do not require your consent.

Analytics cookies

These help us understand how visitors use the site (e.g., which pages are visited most). We only set analytics cookies if you accept via the cookie banner. You may withdraw consent at any time by clearing your browser cookies.

We do not use advertising or tracking cookies.

6. Who we share your data with

We do not sell, rent, or trade your personal data. We may share data with the following categories of third parties only where strictly necessary:

  • Email and hosting service providers who process data on our behalf under appropriate data processing agreements;
  • Legal or regulatory authorities, where required by law.

Any third-party processors we use are required to process data only on our instructions and in compliance with applicable data protection law.

7. Data retention

We retain contact form submissions for up to 24 months from the date of receipt, or for the duration of any resulting business relationship, whichever is longer. After this period, data is securely deleted unless there is a legal obligation to retain it.

8. Your rights

Under the UK GDPR, you have the following rights regarding your personal data:

  • The right to access the data we hold about you;
  • The right to rectification if the data is inaccurate or incomplete;
  • The right to erasure ("right to be forgotten") in certain circumstances;
  • The right to restrict processing in certain circumstances;
  • The right to data portability where processing is based on consent or contract;
  • The right to object to processing based on legitimate interests;
  • The right to withdraw consent at any time (where consent is the legal basis).

To exercise any of these rights, contact us at [email protected]. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection: ico.org.uk.

9. Data security

This site is served over HTTPS. We take reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. No method of transmission over the internet is entirely secure, but we take this obligation seriously and will notify you and the relevant authority of any breach where required by law.

10. Third-party links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and this policy does not apply to them.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact

For any privacy-related queries, write to us at:

TWP DIGITAL CONSULTING LTD
13 Simms Close, Bedford, United Kingdom, MK43 9FX
[email protected]
07735 385 228

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